Any grievances relating to the Account may be directed by User to the grievance officer of Heybot who can be contacted at support@heybot.in
Terms & Conditions
Heybot (“Heybot”, “we,” “us”, or “our”) provides a Software as a Service (SaaS) based “Conversation Platform,” named “Heybot Platform” or “Heybot WhatsApp API Chatbot Solution” that allows our customers to store, manipulate, analyze, and transfer messages between their business systems. A “Customer” is an entity with whom Heybot has an agreement to provide the Service.
About the Terms
This Terms of Service has been updated as of December 04th, 2024, and will be effective as of December 04th, 2024.
This Terms of Service (the “Agreement”) is an agreement between the Customer and Heybot, together the “Parties” and each, a “Party,” and is entered into on the date the Customer signs up for a Heybot account through the Heybot website and through the Executive Team or the date specified on the Service Agreement (the “Effective Date”).
If you register for a Heybot account, you acknowledge your understanding of these terms and enter into the Agreement on behalf of the Customer. Please make sure you have the necessary authority to enter into the Agreement on behalf of the Customer before proceeding.
Heybot reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
Account
- You must provide your valid email address and any other information requested in order to complete the signup process.
- You are responsible for maintaining the security of your account and password.
- Heybot cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- One person or legal entity may not maintain more than one account.
Consent
- Here’s the updated version with "Heybot" replacing "Heybot": --- Signing up with Heybot gives us permission to send you emails, including but not limited to marketing, promotional, and communications related to Heybot.
Prohibition
When using any Heybot content and/or the Heybot Platform, unless otherwise approved in writing by Heybot, the following prohibitions apply:
- You will not use the APIs or other Heybot content on behalf of any third party, unless such third party has expressly authorized you to access and use the Heybot content under its account.
- You will not copy, rent, lease, sell, transfer, assign, sublicense, disassemble, reverse engineer or decompile (except to the limited extent expressly authorized by applicable statutory law), modify or alter any part of the Website(s), APIs, other Heybot content, or the Heybot Platform.
- You will not create an Application that functions substantially the same as the APIs or other Heybot content and offer it for use by third parties.
- You will not use the Heybot content or Heybot Platform in connection with providing any adult entertainment-oriented or otherwise pornographic services.
- You will not perform an action with the intent of introducing to the Website(s), Heybot content, or Heybot Platform, or the applications or products of any third party, any viruses, worms, defects, Trojan horses, malware, or any items of a destructive nature.
- You will not use the Heybot content or Heybot Platform, or access or control any customer accounts, products, devices, or applications in a manner that could cause harm, damage, or loss to any individual, or otherwise harm, defame, abuse, harass, stalk, or threaten others or allow or encourage any third party to do so.
- You will not use the APIs, other Heybot content, or the Heybot Platform in any manner or for any purpose that may violate any law or regulation, or any right of any person including, but not limited to, intellectual property rights, rights of privacy and/or rights of personality, or which otherwise may be harmful (in Heybot's sole discretion) to Heybot, its service providers, its suppliers, end users of the Heybot Platform, End Users, or any individual or entity.
- You will not use the APIs, other Heybot content, or the Heybot Platform in connection with any inherently dangerous objects, devices, materials, or situations, or in furtherance of any activities likely to cause harm to any individual or property.
Updated
We reserve the right to modify or update the Website(s), Heybot content, and/or Heybot Platform at any time, for any reason, and without notice to you. If Heybot makes updates, revisions, breaking changes, or in any way modifies an API or other Heybot content, you agree that you are solely responsible for making changes to your Device or Application to ensure continued service for your End Users. We are constantly changing and improving our APIs and other Heybot content. We may add or remove functionalities or features at our discretion, for any reason, and we do not guarantee that your Device or Application will function with any future or modified versions of any Heybot content or the Heybot Platform.
Branding
Brand
Except where expressly stated, these Terms do not grant either party any right, title or interest in or to the other party’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features (collectively, “Marks”).
Publicity
You will not make any statement regarding your use of an API that suggests partnership with, sponsorship by or endorsement by Heybot without Heybot prior written approval.
Promotional and Marketing Use
In the course of promoting, marketing, or demonstrating the APIs you are using, Heybot may produce and distribute incidental depictions, including screenshots or other content from your Application or Device, and may use your company or product name and logos. You hereby grant Heybot all necessary rights for these purposes.